Since its release, Ask Que™ AI Leave Planner has streamlined the leave request process by answering common questions and enabling employees to plan their own leave in the MyLeave self-service portal.
Across 6,000+ conversations, Qcera analyzed employees’ most frequently asked questions in the AI Leave Planner.
Understanding eligibility for family care leave was the top concern making up 35% of all Ask Que™ chats, followed by questions about the leave request process (18%), checking available leave entitlement balance (15%), how to use intermittent leave (14%), and verifying medical certification requirements (10%).
The AI Leave Planner now supports employer-specific policies, providing employees accurate information about company leave options in addition to FMLA and state leave programs. Ask Que™ frees up time for HR teams to focus on strategic priorities by handling routine employee inquiries at any time with policy-aligned responses.
Schedule a demo with the Qcera | LeaveSource team to learn how Ask Que™ AI Leave Planner improves your organization’s LOA experience.
